1. Order Processing Time

In-stock Items: Shipped within 1–3 business days after payment confirmation (may extend to 5 days during holidays or promotions).
Pre-order/Exclusive Items: Estimated shipping timeline is shown on the product page (typically 2–8 weeks after ordering).
2. Shipping Methods & Delivery Times

United States:
🚚 Standard Shipping: 5–10 business days (free over $45)
⚡ Express Shipping: 2–4 business days (additional fee applies)

International Shipping (Outside North America):
🌍 Standard: 7–30 business days (varies by destination and customs)
Note: Import taxes or duties may apply and are the customer’s responsibility.

3. Order Tracking

A tracking number will be emailed once your order ships. You can monitor delivery status in real time via the carrier’s website.
4. Shipping Address

Please ensure your shipping address is accurate at checkout. Address changes after shipment may result in redelivery fees or order loss.
5. Shipping Protection

All orders include complimentary shipping insurance against loss or damage.
Signature confirmation is required for orders exceeding $300 USD.
6. Delivery Issues

If a package arrives visibly damaged, refuse delivery and contact us within 48 hours with photos.
Delays due to customs, weather, or carrier issues are outside of our control.
Need support?
Reach us at:[email protected] or use our 24/7 live chat.